목차
Preface
1 Surprising Facts About Leaders =1
A Short Book on a Large Topic =2
What Is a Leader? =3
Room for Us All =4
Leadership as Service to Others =6
Where Do Leaders Come From? =7
A Menu of Choices for Leadership Development =8
2 Assessing Your Leadership Tendencies and Personality Traits =11
The Assessment =12
Your Score =18
3 Expressing Leadership Vision =21
Where Does Vision Come From? =22
Cenerating Ideas =24
The Personal Risks of Expressing a Vision =28
Visionary Actions =29
4 Leadership by Listening =33
The Art of Leadership Listening =35
Why Leaders Often Fail to Listen =40
Keys to Improved Listening =42
What Leaders Cain by Improved Listening =43
5 Leadership by Building Relationships and Teams =47
Set Aside the Easy Answers =48
Why Do Certain Types of People Bug You? =49
Making Leadership Sense Out of Personality Differences =52
Using Nonverbal Signals to Revolutionize Your Leadership Relationships =53
The Importance of Truthfulness for Leaders and Team Members =60
6 Leadership by Defining Problems and Reaching Solutions =67
Are You a Theory X or a Theory Y Leader? =68
Do You Practice Leadership by Cetting Mad? =70
Do You Walk the Talk? =71
Do You Play Fair with Your People? =72
Are You an Ego-Leader or a Servant-Leader =73
7 Leadership by Motivating =75
The Shrinking Power of Money as a Motivator =76
The Involvement Factor =77
Committing to the Involvement Factor =86
8 Leadership by Delegating Tasks and Responsibilities =89
"Lone Wolf" Leaders =89
Shared Leadership =90
9 Leadership by Managing Conflict =97
The S.O.P =98
Language That Encourages Conflict Resolution =102
Learning to Fight the Feeling =103
Leading in the Face of Personal Crisis =104
Preventing Burnout for Team Members =108
10 Leadership by Supporting and Empowering Participation =115
Participation in Meetings =116
Leading Team Members to Think Well =122
Leading by Supporting Team Knowledge =125
Helping Team Members Respect and See Beyond the Box =128
Index =135
Preface
1 Surprising Facts About Leaders =1
A Short Book on a Large Topic =2
What Is a Leader? =3
Room for Us All =4
Leadership as Service to Others =6
Where Do Leaders Come From? =7
A Menu of Choices for Leadership Development =8
2 Assessing Your Leadership Tendencies and Personality Traits =11
The Assessment =12
Your Score =18
3 Expressing Leadership Vision =21
Where Does Vision Come From? =22
Cenerating Ideas =24
The Personal Risks of Expressing a Vision =28
Visionary Actions =29
4 Leadership by Listening =33
The Art of Leadership Listening =35
Why Leaders Often Fail to Listen =40
Keys to Improved Listening =42
What Leaders Cain by Improved Listening =43
5 Leadership by Building Relationships and Teams =47
Set Aside the Easy Answers =48
Why Do Certain Types of People Bug You? =49
Making Leadership Sense Out of Personality Differences =52
Using Nonverbal Signals to Revolutionize Your Leadership Relationships =53
The Importance of Truthfulness for Leaders and Team Members =60
6 Leadership by Defining Problems and Reaching Solutions =67
Are You a Theory X or a Theory Y Leader? =68
Do You Practice Leadership by Cetting Mad? =70
Do You Walk the Talk? =71
Do You Play Fair with Your People? =72
Are You an Ego-Leader or a Servant-Leader =73
7 Leadership by Motivating =75
The Shrinking Power of Money as a Motivator =76
The Involvement Factor =77
Committing to the Involvement Factor =86
8 Leadership by Delegating Tasks and Responsibilities =89
"Lone Wolf" Leaders =89
Shared Leadership =90
9 Leadership by Managing Conflict =97
The S.O.P =98
Language That Encourages Conflict Resolution =102
Learning to Fight the Feeling =103
Leading in the Face of Personal Crisis =104
Preventing Burnout for Team Members =108
10 Leadership by Supporting and Empowering Participation =115
Participation in Meetings =116
Leading Team Members to Think Well =122
Leading by Supporting Team Knowledge =125
Helping Team Members Respect and See Beyond the Box =128
Index =135