CHAPTER 1 Executive Summary: An "On-Boarding" Process for Leaders at Every Level 1(14)
PART I BEFORE YOU ACCEPT A NEW LEADERSHIP ROLE
CHAPTER 2 Sell Yourself First: How to Negotiate for a Leadership Position 15(16)
Five-Step Career Plan Worksheet (Downloadable), 27(2)
Negotiating Worksheet (Downloadable), 29(2)
CHAPTER 3 Do Your Due Diligence: Make Sure the Job, the Culture, and Your New Boss Fit Your Strengths and Weaknesses 31(20)
Five Cs Situation Analysis Guidelines (Downloadable), 44(2)
SWOT Form (Downloadable), 46(1)
Due Diligence Checklist (Downloadable), 47(4)
PART II THE 100-DAY ACTION PLAN
CHAPTER 4 You Must Start before Day One: Especially with Your Boss and Key Stakeholders 51(26)
100-Day Checklist (Downloadable), 69(2)
Stakeholder List (Downloadable), 71(1)
On-Boarding Conversation Framework (Downloadable), 72(2)
Relocation Checklist (Downloadable), 74(2)
On-Boarding Checklist for HR (Downloadable), 76(1)
CHAPTER 5 Decide How to Engage the New Culture: Assimilate, Converge and Evolve, or Shock 77(4)
ACES Framework, 80(1)
CHAPTER 6 Take Control of Day One: Make a Powerful First Impression 81(10)
Day One Checklist (Downloadable), 89(1)
New Manager Assimilation Session, 90(1)
CHAPTER 7 Get Buy-In for the One Burning Imperative and Create the New Strategy (by Day 30) 91(22)
Imperative Workshop, 111(2)
CHAPTER 8 Use Key Milestones to Drive Team Performance (by Day 45) 113(14)
Goal Recording and Tracking Worksheet (Downloadable), 125(2)
CHAPTER 9 Invest in Early Wins to Build Team Confidence (by Day 60) 127(8)
Team Charter Worksheet (Downloadable), 134(1)
CHAPTER 10 Get the Right People in the Right Roles (by Day 70) 135(14)
Performance/Potential Grid (Downloadable), 148(1)
CHAPTER 11 Shape the Team Culture with an Ongoing Communication Campaign (throughout Your First 100 Days) 149(20)
Communication Campaign Milestones (Downloadable), 161(1)
Culture Change Management (Downloadable), 162(2)
Communication Planning (Downloadable), 164(5)
PART III WHAT LEADERS KNOW
CHAPTER 12 Adjust to the Inevitable Surprises 169(14)
Crisis Management Checklist (Downloadable), 173(7)
Crisis Communication Checklist (Downloadable), 180(3)
CHAPTER 13 Avoid the Most Common Mistakes 183(8)
CHAPTER 14 Build Loyalty, Trust, and Commitment 191(6)
APPENDICES TEAM, MARKETING, AND STRATEGIC PLANNING TOOLS USEFUL ACROSS STEPS
APPENDIX I Strategic Planning 197(10)
APPENDIX II SIPOC Tool 207(2)
APPENDIX III Decision Tool 209(2)
APPENDIX IV Brand Positioning 211(2)
APPENDIX V Creative Brief Tool 213(2)
APPENDIX VI Marketing Asset Management Tool 215(2)
APPENDIX VII Partnerships/Alliances Guidelines 217(2)
APPENDIX VIII Strategic Map Tool 219(2)
APPENDIX IX Profit Pools Tool 221(2)
REFERENCES 223(2)
INDEX 225(4)
ABOUT THE AUTHORS 229
PART I BEFORE YOU ACCEPT A NEW LEADERSHIP ROLE
CHAPTER 2 Sell Yourself First: How to Negotiate for a Leadership Position 15(16)
Five-Step Career Plan Worksheet (Downloadable), 27(2)
Negotiating Worksheet (Downloadable), 29(2)
CHAPTER 3 Do Your Due Diligence: Make Sure the Job, the Culture, and Your New Boss Fit Your Strengths and Weaknesses 31(20)
Five Cs Situation Analysis Guidelines (Downloadable), 44(2)
SWOT Form (Downloadable), 46(1)
Due Diligence Checklist (Downloadable), 47(4)
PART II THE 100-DAY ACTION PLAN
CHAPTER 4 You Must Start before Day One: Especially with Your Boss and Key Stakeholders 51(26)
100-Day Checklist (Downloadable), 69(2)
Stakeholder List (Downloadable), 71(1)
On-Boarding Conversation Framework (Downloadable), 72(2)
Relocation Checklist (Downloadable), 74(2)
On-Boarding Checklist for HR (Downloadable), 76(1)
CHAPTER 5 Decide How to Engage the New Culture: Assimilate, Converge and Evolve, or Shock 77(4)
ACES Framework, 80(1)
CHAPTER 6 Take Control of Day One: Make a Powerful First Impression 81(10)
Day One Checklist (Downloadable), 89(1)
New Manager Assimilation Session, 90(1)
CHAPTER 7 Get Buy-In for the One Burning Imperative and Create the New Strategy (by Day 30) 91(22)
Imperative Workshop, 111(2)
CHAPTER 8 Use Key Milestones to Drive Team Performance (by Day 45) 113(14)
Goal Recording and Tracking Worksheet (Downloadable), 125(2)
CHAPTER 9 Invest in Early Wins to Build Team Confidence (by Day 60) 127(8)
Team Charter Worksheet (Downloadable), 134(1)
CHAPTER 10 Get the Right People in the Right Roles (by Day 70) 135(14)
Performance/Potential Grid (Downloadable), 148(1)
CHAPTER 11 Shape the Team Culture with an Ongoing Communication Campaign (throughout Your First 100 Days) 149(20)
Communication Campaign Milestones (Downloadable), 161(1)
Culture Change Management (Downloadable), 162(2)
Communication Planning (Downloadable), 164(5)
PART III WHAT LEADERS KNOW
CHAPTER 12 Adjust to the Inevitable Surprises 169(14)
Crisis Management Checklist (Downloadable), 173(7)
Crisis Communication Checklist (Downloadable), 180(3)
CHAPTER 13 Avoid the Most Common Mistakes 183(8)
CHAPTER 14 Build Loyalty, Trust, and Commitment 191(6)
APPENDICES TEAM, MARKETING, AND STRATEGIC PLANNING TOOLS USEFUL ACROSS STEPS
APPENDIX I Strategic Planning 197(10)
APPENDIX II SIPOC Tool 207(2)
APPENDIX III Decision Tool 209(2)
APPENDIX IV Brand Positioning 211(2)
APPENDIX V Creative Brief Tool 213(2)
APPENDIX VI Marketing Asset Management Tool 215(2)
APPENDIX VII Partnerships/Alliances Guidelines 217(2)
APPENDIX VIII Strategic Map Tool 219(2)
APPENDIX IX Profit Pools Tool 221(2)
REFERENCES 223(2)
INDEX 225(4)
ABOUT THE AUTHORS 229