CONTENTS
List of Figures = xii
List of Tables = xiv
1. Introduction : Managing People, Information, and Technology to Improve Business Performance = 1
2. Evolution of Management Thinking and Practice about People, Information, and IT = 17
3. How Senior Managers Assess Information Technology Practices = 49
4. How Senior Managers Value Information Management Practices = 74
5. What Key Behaviors and Values Lead to Effective Information Use by People in Companies = 98
6. Discovering the Link between Information Orientation and Business Performance = 131
7. Information Orientation : The New Metric of Effective Information Use = 157
8. Developing Information Orientation Maturity in Companies = 183
9. Competing for the Future : Industry Leadership Using Information = 209
10. Epilogue : Transforming Management Practice and Metrics in the Age of Information Capitalism = 247
Appendix : The Study's Research Approach and Statistical Results = 250
Bibliography = 291
Index = 305
List of Figures = xii
List of Tables = xiv
1. Introduction : Managing People, Information, and Technology to Improve Business Performance = 1
2. Evolution of Management Thinking and Practice about People, Information, and IT = 17
3. How Senior Managers Assess Information Technology Practices = 49
4. How Senior Managers Value Information Management Practices = 74
5. What Key Behaviors and Values Lead to Effective Information Use by People in Companies = 98
6. Discovering the Link between Information Orientation and Business Performance = 131
7. Information Orientation : The New Metric of Effective Information Use = 157
8. Developing Information Orientation Maturity in Companies = 183
9. Competing for the Future : Industry Leadership Using Information = 209
10. Epilogue : Transforming Management Practice and Metrics in the Age of Information Capitalism = 247
Appendix : The Study's Research Approach and Statistical Results = 250
Bibliography = 291
Index = 305